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FAQ's
How long does it take to process an order?
Order processing times vary depending on the product and location. Typically, it takes 1-3 business days to process an order before it is shipped. You will receive a confirmation email with tracking details once your order has been dispatched.
How long will it take to ship my order?
Shipping times vary depending on your location and the shipping method selected. Typically, orders are processed within 1-2 business days and delivered within 3 to 5 days. You will receive a tracking number once your order has shipped.
What is your return policy?
Our return policy allows returns within7 days of purchase, as long as the item is unused and in its original packaging. Some exclusions may apply. Please visit our Return Policy page for full details.
How do I choose the right size?
We recommend checking our size chart for detailed measurements and fit guidance. If you’re unsure, feel free to reach out for assistance.
Is buying on-line safe?
Absolutely! Shopping online at Vilora is 100% safe and secure.
We use trusted payment gateways and advanced encryption to protect your personal information at every step. From checkout to delivery, your privacy and safety are our top priority. Thousands of happy customers trust Vilora for quality, style, and a smooth shopping experience — and you can too!