Delivery Information

Delivery Information

Orders are processed within 2–4 business days, excluding weekends and public holidays.

Estimated shipping time is 6–12 business days after processing. These are estimates; customs clearance, carrier delays and holidays may affect delivery.

Once your order ships, we’ll email your tracking details.

Shipping Costs

Free-shipping thresholds vary by destination: Canada CA$70; United States US$60; Australia A$70; New Zealand NZ$90; United Kingdom £45; France and Germany €50. Other supported international destinations qualify at CA$60 or its checkout currency equivalent. Final shipping rates and availability are shown at checkout.

See our Shipping Policy for details.

Need help?

Check your delivery address carefully before ordering. For product, tracking or delivery questions, email 1vilora.co@gmail.com. We’ll respond as soon as possible.